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Course Info

Handling Teleworker Performance and Conduct Challenges

Telework isn’t for everyone, and some employees will struggle regardless of whether they’re at home or in an office. Unacceptable performance and misconduct should never be overlooked.

This class will address and provide guidance on handling employee conduct and performance issues for those who work from home. It’s imperative to agency mission that you use the right tools to swiftly and effectively address unacceptable performance and misconduct, regardless of where the employee is doing – or NOT doing – the actual work.

Learning objectives

  • Set proper expectations for remote workers.
  • Manage teleworker performance challenges.
  • Appropriately handle requests for telework as a reasonable accommodation.
  • Effectively address misconduct by teleworkers, including misuse of technology and violations of time and attendance protocols.

Event FAQs

Is there any flexibility with course durations for Agency Direct training? 

Yes. Many agencies have requested that full-day courses be taught over two half-days to ensure maximum engagement, especially when the course is being taught virtually. Any course can be spread out over multiple days or condensed into shorter sessions. And shorter classes can often be combined to build longer courses covering more topics. We’ll be happy to discuss the options that are most convenient to you.

In what format is this class held?

The class may be held onsite at an agency location, or as a live virtual event. Virtual events are generally held using your agency’s platform (Zoom, WebEx, Teams, etc.). In certain situations where FELTG hosts, the event will be held on Zoom or Teams.

Can I earn CLE credits for this class?

CLE applications are the responsibility of each attendee; FELTG does not apply for the credits on behalf of attendees. If you are seeking CLE credit, you may use the materials provided by FELTG in submission to your state bar. You may also request a certificate of completion which will contain the number of training hours attended.

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Frequently Asked Questions About Our Training Courses

FELTG uses Zoom to broadcast our Virtual Training Institute events. Many government computers and systems allow Zoom access. If for some reason your firewall will not allow access, you’re welcome to use your personal email address to register, and to attend the sessions from your personal device.

No. Registration for each event is per individual, and access links may not be shared. Each link may only be used by one person.

Each event is individual registration, so the cost is the same whether the person is teleworking or in an agency facility.

Group rates are available for agencies registering 10 or more individuals. Group discounts end the same day as early bird registration. Please see the event description for exact details.

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