• Managing Chronic Performance and Conduct Issues

    Whether it’s up-and-down roller coaster performers or repeat offenders of misconduct, chronically challenging employees eat up time, create workplace stress, and dampen productivity. This class shares the tools necessary to address performance issues and lays the groundwork for effective discipline and performance-based actions. Attendees will leave with the confidence to swiftly address issues caused by […]

  • Managing High-conflict Personalities in the Workplace

    Want to reduce conflict, increase productivity, and limit absenteeism, turnover, and even removals? That’s impossible, you say. Maybe not. Participants will learn how to recognize employees with high-conflict personalities, whether it’s individuals who blame their peers for mistakes, tend to think in all or nothing terms, or display intense emotions. But spotting the issue isn’t the […]

  • The Supervisor’s Role in the EEO Counseling and Investigative Process

    An employee requested telework as a reasonable accommodation. As the employee’s supervisor, you reviewed the request and denied it. Now the employee has claimed discrimination. What do you do next? This class will discuss the aforementioned scenario and several others, as we explain the supervisor’s role in the EEO counseling and investigative processes. Learning objectives […]

  • Supervising in a Unionized Environment

    Does it sometimes feel like there are different rules for employees in unions? Well, there are. And if you supervise bargaining unit employees, you need to know those rules. This course will explain those specifics and provide Federal supervisors with information about working with Federal labor unions. This interactive and engaging course provides a road […]

  • The Performance Equation: Providing Feedback That Makes a Difference

    Don’t let anxiety, frustration, or confusion prevent you from having honest performance-related discussions with your employees. Providing feedback effectively is a skill that can — and should — be developed. This training session will equip participants with the necessary tools to nurture a culture of candor that will lead to healthy and actionable feedback. You’ll […]

  • Handling Telework and Hybrid Work Challenges

    With some people working remotely and others onsite, how do you ensure that you hold all employees accountable for performance – and how do you ensure that it’s done fairly? And how do you handle the increasing number of requests to telework, especially those citing the request as an accommodation for a disability? This class […]

  • UnCivil Servant: The Next Level

    UnCivil Servant: Holding Employees Accountable for Performance and Conduct has empowered thousands of Federal supervisors and advisers to confidently and effectively address unacceptable performance and misconduct. Now it’s time to take those learned skills to a new level. This interactive, workshop-based training tackles the intersection of performance and conduct issues with other areas of the law including […]

  • Effectively Managing and Communicating with Employees

    This course is built upon the premise that a one-size-fits-all approach to managing others is ineffective. Learn how to understand and leverage individual differences to develop a meaningful management methodology that is targeted to the needs of employees and those of the agency. Learning objectives Identify and hone your supervisory skills. Manage difficult employee personality […]

  • Leave-related Discipline and Medical Removals

    Federal employees enjoy a wide variety of leave-related benefits. And sometimes they enjoy a little too much leave. Can you discipline, or even remove, an employee for using too much leave? Or, what do you do if the employee just doesn’t show up for work? Let FELTG take you through all the permutations of absent […]

  • Mentoring Matters

    The Office of Personnel Management has been a champion of mentoring programs across the government because it sees mentors as instrumental in maximizing learning and development and improving employee retention. Do you agree, but don’t know where to start? This class will provide a comprehensive overview of mentoring, include guidance for improving the mentoring program […]

  • The Supervisor’s Role in EEO

    For many Federal supervisors, the EEO process is mysterious and foreboding, and anxiety about pending cases may keep you awake at night. With this course, FELTG aims to clarify the process and help you understand exactly what to expect when an employee files an EEO complaint against you. FELTG’s experienced instructors will describe the supervisor’s […]

  • Developing and Defending Discipline: Holding Federal Employees Accountable

    Holding Federal employees accountable for performance and conduct is easier than you might think. Too many supervisors believe that an employee’s protected activity precludes the supervisor from initiating a suspension or removal, but that’s just not true. Part 1: Accountability for Performance and Conduct FELTG is here to make Federal supervisors’ lives easier by clarifying how to take […]

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